The company's website is an online store on the internet offering the sale of products and services to consumers in U.S.A. The owner and operator of the site is "D.D.B. Food Industries.", company registration number 516940442 (hereinafter: "the Company").
1.2
An action on the site refers to any order or purchase of products and/or other services offered on the site as they are offered (hereinafter: "Action").
1.3
This regulation is written in the masculine form for convenience only, and it should be understood as referring equally to the feminine form – and vice versa.
1.4
The provisions of this regulation apply to any action taken by you on the site and constitute the legal basis for any matter between you and the company. Therefore, you are requested to read this regulation in full and carefully. Browsing and/or any action on the site constitutes your consent to accept and comply with the terms of the regulation. If you do not agree to any of its terms, you are requested not to use the site.
1.5
It is emphasized that anyone performing an action on the site declares that they are aware of the site’s terms and conditions and accepts them, and that they will not have any claims or lawsuits against the site’s owners and/or its operators and/or anyone acting on their behalf, except for claims related to a violation of obligations by the site’s owners and/or operators according to this regulation and these participation rules, and/or according to any law.
1.6
The company reserves the right to modify the regulation from time to time at its sole discretion, without the need for prior notice. The version of the regulation published on the site is the applicable version at all times.
1.7
The user agrees that the company’s computer records regarding the actions performed on the site will serve as prima facie evidence of the validity of those actions.
1.8
The company does not guarantee to maintain stock of all models and/or products appear on the site.
1.9
The company makes every effort to ensure that the information presented on the site is as complete and accurate as possible. However, it is clarified that inaccuracies or mistakes may appear in good faith, for which the company will not bear any responsibility arising from or related to them.
1.10
The site management may update the product prices on the site and the shipping rates from time to time without prior notice. The price applicable to an order is the price published at the time the order process is completed (including entering credit card details). If prices are updated before the order process is completed, the user will be charged according to the updated prices.
Promotions and Benefits
The company may (but is not obligated to) offer users of the site promotions and benefits from time to time. These promotions and benefits will be managed in accordance with the provisions of the law, this regulation, and any rules published on the site from time to time. The company reserves the full right to change, cancel, or extend promotions and benefits at its sole discretion, and in accordance with the law. Receipt of a gift as part of a promotion is limited to one item per user.
It is clarified that a customer who has purchased items as part of a promotion will receive a credit to the site and/or a refund (according to the details specified in the regulation) based on the price at which the item was purchased.
1.12
The terms of use apply to the use of the site and its services via any computer or other communication device (such as mobile phones, handheld computers, etc.). They also apply to the use of the site whether via the internet or any other network or communication means.
1.13
The company does not guarantee that the prices of the products on the site are discounted compared to prices at physical retail locations, and users should not assume that the prices on the site are always discounted.
Rights/Eligibility to Use the Site
2.1
To participate in the sales process and make purchases, any user must meet the cumulative conditions outlined below:
2.1.1
The user must be legally capable of performing binding legal actions. Specifically, the user declares that they are 18 years of age or older.
2.1.2
The user must have a valid credit card issued in accordance with the laws of one of the credit card companies operating in U.S.A
Sales Process
3.1
The company allows you to purchase various products and services through the site.
3.2
For each product or service offered for sale, a "Product Page" is presented, showing the product or service for sale and the selling price (hereinafter: "Product Page").
3.3
After completing the action, the credit card details will be verified via a payment gateway. Once the payment gateway confirms the authorization from the credit card company and the payment process is completed by the customer, a notification will be sent indicating that the action has been approved. It is emphasized that the purchase transaction will only be considered complete after the company receives confirmation from the credit card company regarding the payment authorization, in accordance with the procedures in place between them and the company. Confirmation of the order will be sent by email.
3.4
The site uses an encryption system. The company will not be responsible for any damage of any kind, whether direct or indirect, that may be caused to the customer or anyone on their behalf if the information is lost or reaches a malicious third party and/or is used without authorization.
3.5
It is clarified that an email confirmation does not constitute proof of the execution of an action and is not binding on the company. The company’s computer records, which maintain a computerized log of all actions on the site, will serve as prima facie evidence of the actions performed.
3.6
The purchaser will be charged for the product or service they have purchased via their credit card after completing the purchase.
3.7
Important: Submitting false details knowingly may constitute a criminal offense. Legal civil and/or criminal action may be taken against anyone providing false details, and the company may file claims for damages caused by the disruption of the sales process.
3.8
If the transaction is not authorized by the credit card companies, the purchaser will receive an appropriate notification. To complete the purchase, the purchaser will need to contact the company's customer service center by phone. To secure the credit card company’s approval for the transaction, the order will only be considered complete after the credit card details have been verified and approved by the credit card company. In this case, shipping times will be calculated only from the date the transaction is approved by the credit card company. Without final approval from the credit card company, the order will be canceled, and the company will not be obligated in any way to the customer, including holding the product in stock.
3.9
The purchase can be completed by submitting credit card details to the company’s phone order center. In this case, the order will only be considered complete after submitting the credit card details and receiving approval from the credit card company. Shipping times will only be calculated from the date the transaction is approved by the credit card company. It is emphasized that if the customer chooses the option to provide credit card details by phone, and the customer does not contact the company by phone and/or email within 7 days of the inquiry, the company has the right to cancel the order.
3.10
Confirmation of the purchase action and the company’s commitment to delivery are conditional on the product being available in the company’s stock at the requested delivery time and/or at the time of the order. It is clarified that even if it is not stated that the product is unavailable, and the product has not been removed
Delivery, Shipping, and Supply Dates
4.1
The company will ensure the delivery of any product purchased by you on the site to the address in Israel that you entered during the purchase process. The company will make every effort to deliver the products or services according to the delivery terms specified on the product or service's product page. The company is committed to delivering only products that have been fully paid for using a credit card, as detailed below.
4.2
The company will not be responsible for any delay or failure in delivery and/or non-delivery caused by force majeure and/or events beyond the company’s control
Cancellation of Sale by the Company and Termination of Website Activity
5.1
In any case where, due to "force majeure," the company is unable to operate the site as usual, deliver products, or meet any other commitment, the company is entitled to cancel the agreement with the buyers, either in full or partially. "Force majeure" refers to situations as commonly defined by law, including computer malfunctions, phone system failures, communication system issues, sabotage, security incidents, or actions or omissions by the customer that could harm the company, its employees, service providers, or the activity of the website.
5.2
If factors or events outside the control of the website owners/operators cause a delay or prevent the sale of products/services in full or partially, or delay the delivery of products/services as published on the website in the specified timeframes, the company reserves the right to cancel the agreement with the buyers and/or stop the website's activity.
5.3
If, after a sale has ended, it is discovered that the product/service is out of stock, the company is entitled to cancel the sale or offer a substitute product of equivalent value. In such cases, the company is not liable for any direct, indirect, consequential, or special damages caused to the user or a third party.
5.4
If there is an error in the printing, product description, pricing, payment terms, product/service images, or any other printed material, or in receiving data from the proposer, the company may cancel the specific purchase and refund the customer in full.
5.5
It is emphasized that the provisions of the Consumer Protection Law, 1981, that apply and are valid at the time of the transaction are the binding provisions, even if this is in contrast to the terms listed in this regulation or on the website.
Warranty and Service
6.1
The company and/or the website management and/or its representatives will not be responsible for any direct, indirect, consequential, or special damages caused to the user, visitor, orderer, or a third party, as a result of using or purchasing via the website, if not in accordance with these terms – regardless of the cause, including loss of income or prevention of profit.
6.2
If there is a clerical error in the description of the product, the company is not liable.
6.3
Product images on the website are for illustration purposes only, and there may be differences between the images shown and the actual products sold.
6.4
In any case, the company will not be responsible for damages exceeding the value of the purchased product, nor for indirect or consequential damages.
6.5
The company is not responsible for misuse of the product by the customer that deviates from the manufacturer's or company's instructions, including washing or any other use of clothes or accessories sold through the website.
6.6
The company management is not responsible for delays in product delivery due to events beyond their control, such as errors, delays, strikes, natural disasters, or technical issues that affect the completion of the purchase process.
6.7
The company management will make every effort to provide quality products in the desired time. If a customer believes that a product purchased through the website is defective, they are welcome to contact customer service via chat, and the management will address the issue as quickly as possible.
6.8
The company does not provide warranty for accessories that accompany clothing or shoes, such as chains, buckles, rivets, etc.
7.1
All intellectual property rights of the company, including patents, copyrights, designs, methods, and trade secrets, are owned solely by the company. These rights apply, among other things, to the graphic design of the website, its databases (including product lists, product descriptions, etc.), the website's code, its internet address, and all other related operational details.
Intellectual Property
7.2
It is prohibited to copy, duplicate, distribute, sell, market, or translate any information from the website (including trademarks, images, texts, and source code) without the company's explicit prior written permission.
7.3
No commercial use may be made of the data published by the company, its database, product lists, or other published details, without the prior written consent of the company.
7.4
The company allows the publication of data from the website’s database on third-party websites, provided that the source is properly credited, and it is clearly stated that the information/photos were taken from the company's website. The company may instruct the user to remove published data if it believes the content harms its interests or intellectual property.
7.6
The website's design or graphical interface should not be presented in a form different from those created by the company unless written consent is given in advance.
7.7
The company's name, brand name, and trademarks (whether registered or not), as well as its logo and other intellectual property, are solely owned by the company. They may not be used without written consent.
7.8
Icons, graphics, design, text, and logos displayed on the website are the exclusive property of the company. Any use of these must be in accordance with the terms outlined in this regulation.
Data Privacy and User Confidentiality
8.1
The submission of personal details in the order form is done at the customer's discretion and consent. By filling out the details, the customer agrees to provide them. The purpose of collecting this information is to enable the company to deliver products/services and understand the customer's intent regarding the purchase.
8.2
During the use of the website, information about the customer is collected. Some of the information identifies the customer personally, such as their name, address, products/services purchased, payment methods, etc. This data will be stored in the company’s database. The customer agrees that this information may be used in accordance with the company's privacy policy.
8.3
The company takes common security measures to protect the confidentiality of information. Any transmission of credit card numbers is encrypted, but the company is not responsible for any damages caused by loss or unauthorized use of information due to events beyond its control.
8.4
When registering on the website and placing an order, the customer will be required to provide personal details, including name, phone number, address, payment method, etc. The customer agrees that this information is accurate and complete.
8.5
Certain services on the website may require registration. The customer will be asked to choose a username and password for identification. The company advises keeping this information confidential to prevent misuse.
8.6
The company reserves the right to modify its privacy policy in accordance with legal requirements. Significant changes will be published on the website.
8.7
The company may use statistical data to analyze website usage, which will be anonymous and non-personally identifying.